Platform capability

Communication & Notifications

Internal maintenance discussions are recorded alongside requests. Customer messaging, delivery providers and outbound notification workflows are planned and are not represented as live services.

Foundation · staging
CURRENT SCOPE

Implemented for staging review.

  • Internal maintenance request discussions
  • Protected history for staff review

Staging evidence does not establish production availability. Human, provider and operational acceptance remain separate gates.

NEXT STEPS

Where the capability goes next.

  • Tenant, owner and vendor messaging
  • Delivery providers and consent controls
  • Notification preferences
THE INTENDED OUTCOME

Preserve useful context as work moves between people.

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